Access and account security
You must be at least 18 to use our service and complete age verification where required. Keep registration details accurate and protect your sign-in. Report unexpected account activity through account support.
Before confirming a purchase, record the selected plan, payment amount, renewal date and included allowance. Our billing explanation separates annual payment from monthly coin deposits.
Characters, uploads and permissions
Submit only material you have the right to use. The service agreement includes a licence for submitted content and rules for how the service may process it. Public sharing and private account use have different visibility consequences.
Check age, consent and content requirements before publishing a character. Use visibility controls when deciding who should be able to find a profile or generation.
Changes to a paid account
Subscription cancellation stops future renewal after the cancellation is completed. A refund request and permanent account deletion are separate actions. Keep the relevant confirmation and receipt.
- Stop renewal without confusing it with signing out.
- Request a purchase review with the transaction details.
- Review deletion consequences before removing an account.
Questions about the agreement
The service agreement contains provisions about content rights, service limitations, disputes, arbitration and an opt-out process. Contact trust@ourdream.ai about the applicable version or a formal request. A character response cannot change those terms or approve an account decision.
Include the relevant account address, agreement date and the section you are asking about. Keep the reply with your account records.