Keep the opening clear
Read the character's first message before writing your own. Reply to its situation instead of introducing several unrelated stories at once. You can request short dialogue, one question per response, or a small amount of narration.
We're waiting for a delayed train. Ask where I'm traveling, then tell me one thing about the station. Leave my character's decisions to me.
Keep names and places consistent as you continue. If the scene drifts, add a short recap rather than starting the whole story again.
Dialogue and action text
Text between asterisks is used for actions and can appear in yellow. For example, *I set the map on the table.* describes an action; the next sentence can be spoken dialogue. Use a format you can read comfortably.
A character's response is generated fiction. It cannot check a payment, change your account, or reliably confirm what a product feature does. Use account support for service decisions.
Model choice and message cost
Check the selected chat option and its cost. Standard subscriber text access does not mean that every premium model is uncharged. Genius and Lively Genius can use coins for replies; review the action-cost examples and the current control before switching.
A model label is not a full technical description of an underlying language model. Do not infer a provider, parameter count, training method or permanent memory size from a displayed product name.
When a reply is slow or missing
Wait for a pending response before sending a burst of new messages. Check the balance, connection and any moderation notice. If another character works normally, the issue may concern one profile rather than the whole service.
For a repeated problem, record the character, approximate time and error wording. Use chat troubleshooting before deleting a conversation you want to keep.