Complete the account cancellation
- Sign in to the account linked to the subscription.
- Open Profile and find the subscription details.
- Choose Cancel subscription.
- Complete the confirmation prompts.
- Check the end date and keep the confirmation.
If the control is missing, compare the account email with your receipt and contact support. Closing a tab or deleting a home-screen shortcut does not complete cancellation.
Check the remaining access
Membership normally remains active until the current billing period ends. Inspect the end date and balance while you still have access. Do not assume unused coins will be restored after a later new subscription.
Media and packs can become blurred when subscription access ends. Download your own results that you want to keep before that point. For collection and visibility rules, see community packs.
A refund is a separate request
Cancelling renewal does not automatically return an earlier payment. Use refund requests for a purchase issue and include the receipt reference. Deleting a conversation does not settle a billing question.
Keep the account available while support investigates an unresolved charge. Permanent account deletion removes access and history rather than merely stopping the next payment.