Identify the kind of offer
- Price discount: changes an eligible payment under the stated conditions.
- Referral: links a qualifying account action to a referral offer.
- Subscription bonus: is included in the selected plan's introductory allowance.
A code from a search result does not establish a current offer. Check the eligibility notice for new or existing subscribers, any purchase requirement and the benefit shown at checkout.
Check a referral before paying
- Open the referral link while signed into the account you intend to use.
- Look for the referral banner or an eligibility message.
- Open Upgrade and select the intended plan.
- Confirm that the expected referral benefit appears with the offer.
- Review the payment and renewal terms before confirming.
The referral workflow can depend on account status. An already subscribed account should not assume it can claim a new-subscriber promotion. The displayed terms decide whether benefits combine.
If a code or reward does not appear
Check for typing errors, a completed earlier redemption, a different signed-in account or an ineligible plan. Do not pay on the assumption that support will add a missing offer later. Keep a screenshot of the offer and ask account support about a discrepancy.
For a reward already earned but missing from the balance, include the relevant action time and account details, not your password or a full card number. Coin deposits and plan billing have separate checks.